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Post by Badwater on Dec 10, 2007 17:52:10 GMT -5
I have a few Trojan Horses that AVG can't clean up or discard. They're hidden files in a directory called _RESTORE\TEMP\. I can't delete them in DOS either, I get an Access Denied message.
Any advice on how to delete the files in question, or the Dir?
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Star-X
Monk
The Kobold that casts the spells and writes the poems
Posts: 116
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Post by Star-X on Dec 10, 2007 23:04:36 GMT -5
Format c? *shot by assassin kitties* Seriously though, if they are that much of a problem, back up everything of value onto DVDs and format the hard drive. AVG is not worth it, btw. Avast + Zonealarm ftw  |
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HC Sayuri
Monk
"Under one Holy Sigil we are joined, for the Honor of the Crown, and the Crusade of Good!"
Posts: 256
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Post by HC Sayuri on Dec 11, 2007 0:40:36 GMT -5
(From my Brother)
Anything thats free and doesn't lug down your system is worth it! But the truth is, there is no such thing as an "ultimate" anti-virus engine. Star-X is correct in one sense tho, if one doesn't work, try another. Also, try using safe mode or a DOS boot disk to delete the files. Using dos prompt within windows wont do you any good, because the windows environment is still running. Also, running the floppy version of a virus removal tool works wonders, since you boot to the floppy and windows never gets a chance to run. All things to try and consider before you make the big Del C:
You might also consider that what you have is in fact malware or heavy spyware and not a "true" virus. Especially if AVG tagged the files using its heuristics. Try AVGs free malware removal tool, then windows malicious software removal tool (down-loadable from windows downloads) and also Spybot Search and Destroy. It has been found that using one or all of these can remove or disable the component that prevents these files from from being deleted and or cleaned by an anti-virus program.
Cheers!
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Post by Invalid Username on Dec 11, 2007 3:45:36 GMT -5
Turn off System Restore in XP. This should delete all the files in the restore directories. Viruses, trojans, et al can use system restore to hide from anti virus and anti spyware software, coming out of hiding once the software has "removed" it. They essentially make copies of themselves in system restore folders.
Anyway, if you can find out the actual name of it, google something like "remove (virus name) from xp". Castle Cops is a very good website frequented by system admins, security pros, and plain 'ol enthusiasts where they freely give advice on how to remove stubborn viruses and the like.
Try using programs such as Spybot, Ad-Aware, Microsofts anti spyware tool, AVG anti spyware, and one or two other anti virus programs. But, as I said, turn off System Restore before doing so. Oh, and like Star-X said, backup everything you think you'll miss or need in the event you DO have to format the hard drive. Format the entire hard drive, not just the C: drive if you have it partitioned. It may be that the virus/spyware/malware has made copies of itself on other partitions in case of just such an event, and they're just dormant.
P.S. You can also try something like C*ap Cleaner or PC Decr**pifier (I'm sure you can fill in the blanks)
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